☘ Just In Case Your IT Luck Runs Out☘

Everyone wants to be lucky in life and business, but the truth is when it comes to technology, everyone’s luck eventually runs out.  Here are four things to increase your luck, in case that four-leaf clover and rabbit’s foot fail you.

 

  • Antivirus– Many argue, and some studies show, that Antivirus is less effective than it once was.  That doesn’t mean we need to dismiss it all together. Leaving your system unprotected is like a house with an unlocked door. That said, it is still a necessary tool in your IT arsenal.
  • Endpoint Security– Picking up where some antivirus may fail, having a strong line of defense against threats on the Internet is important. A good endpoint security product protects the end user by blocking access to potentially malicious or malware-laden sites, while also protecting your internal network from devices that are accessing the network remotely.
  • Data-Backups– If you feel lucky, you could keep rolling your dice on that old hard drive, but at some point, it could fail. Stick with a backup regimen that follows the 3-2-1 guideline: three copies of your data, two media types, and one offsite (remote) location.
  • Vendor updates– We’ve all been annoyed when we need to shut down only to see numerous updates that need to be applied. Ignore them, and you could be missing out on critical security improvements to protect your systems.

 

If you would like assistance setting up best technology practices in your business, then call us.  We can help.  You have a business to run; you manage your business. We manage your technology.  At Sidebar Technology Solutions, we specialize in customized managed service plans, with a focus on implementing the best practice solutions in our industry.

Data Disasters Are Expensive

Stop Duct Taping Your IT Problems

How do you approach your IT issues? Do you unplug, reboot and defrag just to keep going?
Growing up in West Texas everyone says you can fix anything with bailing wire and duct tape, but with some things in IT that just isn’t true. These workarounds could be killing productivity or even worse – it could be delaying a ticking time bomb. Here’s why these “quick fixes” can potentially hurt your business and technology.
Powering Off and Powering On
How many calls are missed while you restart the office phone system? Could that client be the one call you shouldn’t miss?  Resetting the Internet modem might halt an office for 15 to 20 minutes, unless someone brought donuts, then probably more. Rebooting a workstation multiples times a week may seem to help a lot, but it’s better to seek out the underlying issue and resolve it.
To Defrag or Not to Defrag?  That is not the question.
In the past, the process to defrag was more prominent but rarely does that solve our current-day issues. With the advancements of solid-state drives and newer operating systems, like Windows 7 and Windows 10, the need to defrag is not as important anymore. The quick answer is, you don’t need to defrag a modern operating system. If you believe your system is slow, you need to investigate whether it is a resource (memory, CPU, hard drive) problem or a limitation of those resources.
Don’t Dismiss the Disaster
Are you in the habit of ignoring those pesky errors that pop-up on your screen? Don’t dismiss and end up with disastrous consequences. In some cases, it may just be a Java update – not critical, but annoying. However, if your antivirus is out of date, that could potentially cause more problems. The important point is to have some discretion. Web-based trolling pop-ups are out to get you to send money to your prince in Nigeria.
Don’t Do Tech Alone
If you feel like your current technology situation is one being held together by duct tape, consider hiring a managed IT service provider who you can call on for all those little problems.
At Sidebar Technology Solutions, we pride ourselves in providing complimentary and professional consultations. Contact us for all of your technology needs, managed IT service, and IT project-based services.
“You manage your business. We manage your technology.”

Five reasons to consider Managed IT Services

  1. Reduce risk

Let your Managed IT Service provider worry about technology.  You focus on your business and let them focus on your technology.

  1. Budgeted IT needs

Having a fixed monthly fee for support keeps your IT cost lower.  Consider it insurance for all those technology problems!

  1. Having a plan before there is a problem

Working with a Managed IT Service provider helps to keep your system running smoothly.  Having a partner that is familiar with your system keeps downtime to a minimum.

  1. Increased employee productivity

If your employees are spending too much time trying to resolve technology problems, then most likely your losing valuable dollars in productivity.

  1. Proactive support

Paying an IT support provider for reactive break/fix support is in their best interest for billing time.  Work with a provider that puts your best interest to play. With focused Managed IT Services, you and your provider benefit from preventive and proactive support efforts.

Selfish Plug:

Contact Sidebar Technology Solutions for all of your technology needs, as well as Managed IT Service, Ad-hoc IT Support, IT Project Services and Infrastructure Services.  We are an Austin-based, small business and understand small and midsize organizations and their desire to save every possible dollar when it comes to IT support costs.  Sidebar Technology Solutions prides itself in its free, professional consultations.  We want to make sure we are a right fit for you as much as we want you as a customer. In addition to free consultations, we offer two options in Technology Assessments.  One option is a free one-hour assessment. In this free assessment, we will take a high-level overview of your environment and offer tips for improvement or let you know where things look good!  Our paid assessment spans anywhere from one to two days and includes a fully detailed report documenting information about your systems. You will have this report to use with whichever technology service company you choose to work with in the future.  We strive to be that company.

www.sidebartech.com | 512-710-6998 | [email protected]

Microsoft Office 365

5 Great Reason to Move Your Business to Office 365

  1. Ditch that worn out local Exchange Server.

If you are like most SMB businesses that have yet to switch to Office 365, you probably still have a local Microsoft Exchange server lurking in your office, or even a Small Business Server.  Eliminate that Exchange server or lighten the load on that SBS server and move your email function to the cloud.  The cost of maintaining and supporting those aging servers is now a thing of the past. Office 365 with Exchange Online gives you every possible tool you’ll need for email, calendar and contact management.

  1. Grow when you need too.

Once you experience the flexibility and scalability of Office 365, you’ll wonder how your business ever operated without it.  Have a new hire?  Easily add or remove users as your business grows.  Add or eliminate accounts with seasonal shifts.

  1. Any device when and where you want.

With its cross -platform support you can access Office 365 from a variety of devices including Windows PCs, Mac, iOS and Android devices. All this adds to the productivity of your employees by being able to access work they’ve created with Office 365 regardless of where they happen to be.

  1. Get everyone on the same page.

Stop losing time due to mismatched versions of a document.  With Office 365 you always have the most updated suite of Office products at your disposal. In the past, keeping everyone on the same version of Office meant knowing which computer had which license.  With the subscription-based model of Office 365, you rest easy knowing you’re always up to date.

  1. Spend only what you need.

With its unique subscription model, you purchase just what you need.  Not ready to replace all your software yet, scale up with just Exchange Online?  Prefer to keep mail with another provider?  Just buy a tier that provides access to Office.  So many simple options make making the shift to Office 365 a solid technology decision.

Selfish Plug:

We are an official Mircosoft Partner and at Sidebar Technology Solutions, we want to help you improve how your business uses technology. Contact Sidebar Technology Solutions for all of your wireless network needs, as well as Managed IT Service, Ad-hoc IT Support, IT Project Services and Infrastructure Services.  We are an Austin-based, small business and understand small and midsize organizations and their desire to save every possible dollar when it comes to IT support costs.  Sidebar Technology Solutions prides itself in its free, professional consultations.  We want to make sure we are a right fit for you as much as we want you as a customer. In addition to free consultations, we offer two options in Technology Assessments.  One option is a free one-hour assessment. In this free assessment, we will take a high-level overview of your environment and offer tips for improvement or let you know where things look good!  Our paid assessment spans anywhere from one to two days and includes a fully detailed report documenting information about your systems. You will have this report to use with whichever technology service company you choose to work with in the future.  We strive to be that company.

www.sidebartech.com | 512-710-6998 | [email protected]

Update Your Business Image Through Tech

It is alarming to speak with business owners today who are still very disconnected from the benefits that modern technology can bring to their business.  Here are few manageable areas where you can improve your business image.

Customer Service

How many times have you been on the phone with a customer service representative only to hear “Sorry, my system is so slow today.”?  What perception are giving to your customer? Having solid working equipment in your business is key to delivering exceptional customer service and building confidence in your clientele.  When you think about the SMB market, what drives customers from large companies to work with a small business?  Customer Service.  How a business handles a client from pre-sale to post-sale sets small business apart from it larger competitors, and each interaction will either build confidence or create hesitation and doubt.

Internet Presence

I have a friend who works in the home repair and remodel space. He gets many of his clients by word of mouth. He needs a website for nothing more than to showcase the work he has done before, and for someone to Google his name and say “Yeah, this guy seems reputable.”  I have heard business owners say “I don’t need a website for my business. The people who know me, know our reputation.” That’s great up until about 1995 where numerous transactions occurred solely on the good name of a business.  It is 2016, and a recent Clutch report states that nearly half, about 46 percent of small business, as defined by the US Census Bureau, do not have a website today.  Of that 46 percent, 22 percent have no plans to now, or in the future, have a website.  In my opinion, every business could use a website. Having a website helps validate claims made to your clients and customers.

Email Branding

Along with even the smallest website, a business, sole-entrepreneur or even a free-lancer should consider having what I call a “grown-up” business email address.  If you are still working off of [email protected],  it is time to consider a real email address for your business.  Getting that address is cheaper than most people realize.  A domain name, something like http://www2.sidebartech.com is very cheap to secure and sometimes as low as $12 a year.  You can add email to that for as little as $5 per month.  Isn’t $75 a year worth it to sit as the grown-ups table?

Phone/Voice Mail

From a simple cell phone, to a full blown phone system, or a Google number routed to a multitude of cell phones, there is not one business that operates without a phone of some sort.  While we all strive to answer our business phone, there are those inevitable times that we might miss a call.  The message that a missed caller hears could be the first and/or only thing that a potential client ever learns about your business.  Sure we all hate voicemail, but as LeAnn Pashina with Creatively Communicate and LeAnn’s Voice says, “The last thing you want is a potential client to hear ‘512-555-1234 is not available, please leave your message after the tone’.  Take the time to have a voicemail message that truly represents you and your business.”

Final Thought

If the first impression is a lasting impression, you should make it the best in all areas by using everything at your disposal to build your image including how you use technology to run your business.

 

Selfish Plug:

We ask our clients “Is your technology helping you or your competition?” At Sidebar Technology Solutions, we want to help you improve your business image. Contact Sidebar Technology Solutions for all of your wireless network needs, as well as Managed IT Service, Ad-hoc IT Support, IT Project Services and Infrastructure Services.  We are an Austin-based, small business and understand small and midsize organizations and their desire to save every possible dollar when it comes to IT support costs.  Sidebar Technology Solutions prides itself in its free, professional consultations.  We want to make sure we are a right fit for you as much as we want you as a customer. In addition to free consultations, we offer two options in Technology Assessments.  One option is a free one-hour assessment. In this free assessment, we will take a high-level overview of your environment and offer tips for improvement or let you know where things look good!  Our paid assessment spans anywhere from one to two days and includes a fully detailed report documenting information about your systems. You will have this report to use with whichever technology service company you choose to work with in the future.  We strive to be that company.

www.sidebartech.com | 512-710-6998 | [email protected]

Business IT Resolutions for the New Year

Educate yourself

There is no denying it; technology is still changing and we are not going back to “the way things used to be”. It is time to become an informed business owner.  You do not have to become an expert, but learn enough to know that your IT support provider is delivering up to your expectations.  In IT support, we all use Google for research.  You, too, can use it, but understand what you are reading before making a costly mistake in your environment.   Also, look into classes from sites like Udemy to help obtain a foundation in an area of technology you might be weak in.

Backup your data

Earlier this year, I blogged about data backups. It highlighted some things that businesses can do when it comes to data backup. While still an important topic, one of the things I’ve seen recently is the misunderstanding of the differences of online data storage vs online data backup.  Online storage is designed for quick access and sharing of files; example services include Dropbox, Microsoft OneDrive and Google Drive.  Whereas online backup secures your data and can provide business continuity in case of a disaster. If you inadvertently delete a file in online storage, generally it is removed from the service. Where services like Carbonite, Mozy and Acronis which are online data backup providers have the ability to restore deleted files for a set number of days depending on the product. Online storage and Online backups are truly two different things.

Review current systems and services

Is that server you have had for years now just okay because it is paid for?  Is your bargain rate internet service slowness costing you money in productivity? Too many times business owners stay with what they perceive works and feels right but are afraid to change.  The new year is a good time to review any compliance areas your business may fall into, PCI DSS, HIPPA and SOX.  Again, research in this area can be helpful to you, the business owner, when working with your technology provider.

Do not be scared of the “Cloud”- but proceed with knowledge

If the idea of the cloud still seems foreign, keep in mind it is nothing more than datacenters where a majority of data has been stored for years; a marketing term has just been wrapped around it.  Gone are the days where servers are collecting dust in our broom closets. Is your business seeking a faster, easier, cheaper IT solution? Cloud computing promises just that: to run your business.  Depending on your organization’s needs it may make good sense to move all your operations to the cloud and for many businesses a hybrid approach may be more suitable but there will be those few businesses that have no need to move to the cloud.

Establish a relationship with an IT professional or IT service company

So how do you meet your tech resolutions? By building a business relationship with an IT Support and IT Service provider before disaster or trouble strikes, you will save time and money by allowing your tech support provider to be informed about your business and technology environment before troubles arise.

 

Selfish Plug:

Contact Sidebar Technology Solutions for all of your technology needs including Managed IT Service, Hourly IT Support, IT Project Services and Infrastructure Services.  We are an Austin-based, small business and understand small and midsize organizations and their desire to save every possible dollar when it comes to IT support costs.  Sidebar Technology Solutions prides itself in its free consultations.  We want to make sure we are a right fit for you as much as we want you as a customer. We offer two options in Technology Assessments.  One option is a free one-hour assessment. In this free assessment, we will take a high-level overview of your environment and offer tips for improvement or let you know where things look good!  Our paid assessment spans anywhere from one to two days and includes a fully detailed report containing information about your systems. You will have this report to use with whichever technology service company you choose to work with.  We strive to be that company. Contact Sidebar Technology Solutions today to find out how we are improving IT support for small and midsize companies across Austin and Central Texas.

Email: [email protected] | Call: 512-710-6998 | www.sidebartech.com

Is Your Business Exposed For The Sake Of Free Wi-Fi?

Free Wi-Fi can be a great addition to any business. Deciding on whether or not to provide public or free wireless internet access to your customers is a decision all business leaders, with a brick and mortar office or store front, will have to make at some point.  How that free service is delivered and installed could open a business up to number of liabilities.

 

As a business owner, why would I offer free Internet access?  Is it because my customer base demands it?  Does it entice them to be at my business longer, and if so, does it increase my bottom line?  If you have a retail store front where people tend to gather, free Wi-Fi has just become the norm, I suppose. For office environments, guest Wi-Fi has also become a routine business practice.  It is much safer for an office with visiting vendors, consultants, and employees with their own mobile devices, to offer guest or public wireless.  Allowing these foreign devices to be connected to an internal or private wireless network could expose a company to data breaches, virus propagation and network saturation to name a few potential problems.

 

For employees, have a clearly defined policy regarding mobile and other wireless based personal devices and their usage around the internal business network.  When looking for a solution to offer free or guest Wi-Fi access, consider finding one that can throttle the bandwidth of the overall free system.  For example if you have 50Mb Internet connection, consider limiting your guest Wi-Fi to only utilizing ten percent of that connection.  With the right class of equipment and configuration, your guest Wi-Fi and internal wireless network can exist on the same physical device with logical separation.  For a higher degree of security, consider separate physical hardware and internet access just for your guest or free wireless network. 

 

A simple network scan can be done by even the most novice of technology business owners.  Something called an IP (Internet Protocol) scanner can be installed on a laptop, desktop or even your mobile device to scan your wireless network. If you connect to your free guest Wi-Fi and a scan results in your ability to see your internal servers, desktops or point-of-sale systems, you should probably contact an IT support company to help secure your network.  Businesses that deal with credit cards and are held to PCI DSS (Payment Card Industry Data Security Standards) should be particularly mindful of how their guest wireless and internal networks operate.  I have helped to secure a number of my client’s networks that had PCI data, guest wireless and internal networks all running on the same logical network, which is a recipe for disaster and a credit card thief’s dream come true. 

A quick one hour assessment with a competent professional should help get you pointed in the right direction when it comes to Free and Guest Wi-Fi. Until next time, remember the technology you choose makes your business either a one or a zero. 

 Selfish Plug:

Contact Sidebar Technology Solutions for all of your wireless network needs, as well as Managed IT Service, Hourly IT Support, IT Project Services and Infrastructure Services.  We are an Austin-based, small business and understand small and midsize organizations and their desire to save every possible dollar when it comes to IT support costs.  Sidebar Technology Solutions prides itself in its free, professional consultations.  We want to make sure we are a right fit for you as much as we want you as a customer. In addition to free consultations, we offer two options in Technology Assessments.  One option is a free one-hour assessment. In this free assessment, we will take a high-level overview of your environment and offer tips for improvement or let you know where things look good!  Our paid assessment spans anywhere from one to two days and includes a fully detailed report documenting information about your systems. You will have this report to use with whichever technology service company you choose to work with in the future.  We strive to be that company.

 

Contact Sidebar Technology Solutions today to find out how we are improving IT support for small and midsize companies across Austin and Central Texas.

Email: [email protected] | Call: 512-710-6998 | www.sidebartech.com

Small & Midsize Business Phone System Considerations: On-Prem, Hosted or Hybrid

Even as email, web, and social media have become standard business tools, our mobile and office phones are still as important as ever.  Sure there are stories out there about landlines being a dying breed, but the onslaught of new Voice over Internet Protocol (VoIP) providers would have you believe that office phones are here to stay.  I tend to agree.  Office desk phones will most likely exist in some form, even though over the past decade we have seen a huge decline in residential phone service.

For businesses, choosing how to keep those office phones in place in the most economical way can be very challenging and confusing.  There are three primary ways to go about phone service in a business.

On-prem

The first being on premise (on-prem): meaning all the necessary equipment to run your phone and voicemail system is located at your business or at least in a data center you maintain. The phone service or “dial tone” is handled by a third party carrier through the Public Switched Telephone Network (PSTN).  The PSTN consists of operating companies like AT&T, Verizon, and as the past several years’ Time Warner and Comcast to name a few.

The on-prem solution tends have the most upfront cost associated with it.  Large capital investments require a commitment to a certain brand or style of service.  Most vendors offer ongoing warranty and maintenance to protect your initial investment.  For some environments, having on-prem solutions means having someone or a team in-house to manage the phone system.  While there can be significant cost, the on-prem model provides the customer with peace of mind, knowing the system will be up and functioning in the event of an Internet outage.  Assuming of course your PSTN service is from a traditional provider and not an Internet based provider.

Hosted

Perhaps one of the fastest growing choices around phone systems has been the adoption of hosted or cloud based phone systems.  Terms like IP PBX (Private Branch Exchange) or VoIP and SIP (Session Initiation Protocol) are tossed around quiet often.  The hosted solution involves a provider to “host” a virtual phone system in the cloud (which is really another way of saying data center).  The client is charged a monthly fee for the service usually on a per device basis. “Dial Tone” or access to the PSTN is generally supplied by the hosted provider.

The hosted model can be great for an office of 10-25 phones that does not have in-house IT resources.  There is little to no capital investment, most solutions have a small setup or initiation fee.  Cost saving is best found in committing to one to three year terms.  Generally the longer the term you sign up for the cheaper per month the solution will be.  The one drawback to hosted solution is its dependence on your current Internet Service Provider (ISP).  Hosted solutions generally offer the ability to rent or lease the phones for small monthly fee.  This fee usually includes the ability to replace the physical phone should ever have the need.

Hybrid

The third type involves a hybrid approach to both solutions, involving some services coming from local resources and equipment and others coming from cloud based solutions.  The adoption of this approach is often ideal for those businesses with concerns about Internet outages affecting phone service but yet want the flexibility that a hosted solution provides. In a hybrid solution, “dial tone” is supplied in a mix from the hosted provider and also from third party carriers at the local level.

The hybrid approach can often be the most costly solution due to the capital investment and the ongoing hosted charges. That being said, the high-availability of the design gives the business a comfort level not reached by the two approaches separately.

 

Final Thought

Whichever solution you go with, be sure and always work with a competent IT professional that has experience in all models and understand the needs of your business.  Having a defined plan upfront can save both the customer and installer time, money and headaches.  As a customer, make sure you fully understand what is included and excluded from the project in terms of implementation and ongoing support and service.

 

Selfish Plug:

Contact Sidebar Technology Solutions for all of your office telephony needs, as well as Managed IT Service, Hourly IT Support, IT Project Services and Infrastructure Services.  We are an Austin-based, small business and understand small and midsize organizations and their desire to save every possible dollar when it comes to IT support costs.  Sidebar Technology Solutions prides itself in its free consultations.  We want to make sure we are a right fit for you as much as we want you as a customer. We offer two options in Technology Assessments.  One option is a free one-hour assessment. In this free assessment, we will take a high-level overview of your environment and offer tips for improvement or let you know where things look good!  Our paid assessment spans anywhere from one to two days and includes a fully detailed report containing information about your systems. You will have this report to use with whichever technology service company you choose to work with.  We strive to be that company.

Contact Sidebar Technology Solutions today to find out how we are improving IT support for small and midsize companies across Austin and Central Texas.

 

Email: [email protected] | Call: 512-710-6998 | www.sidebartech.com

Five Considerations When Choosing An IT Support & Service Partner

  1. Know your technology service partners’ availability.
    • Is the technology partner an individual, corporation or partnership? How the operation works is key to understanding how service might be delivered.
    • Do they carry Error & Omissions insurance or general liability insurance? Make sure your technology partner is able to cover damages, should something go wrong.
    • If a technology partner is a small provider or individual, is this their full-time job or a part-time venture just for extra income? This could determine their level of availability. No one company can guarantee they will always have staff available, but knowing that you might have to wait until after 5 PM or the next day on a regular basis cannot be a good sign of a reliable partner.
  2. Avoid shady offers and promises of free software
    • Generally, there is no such thing as the $49.95 computer guy/gal. When you do come across this type, they tend to cost you more of your time than you had bargained for.
    • Stay away from any company or individual that offers access to software license keys that you have not paid for. Software companies can and will come after you for damages, see a good example here. (Adobe vs Forever 21).
    • Be leery of promised guarantees, there is no guarantee possible that your system(s) will not fail again, for whatever reason in the next 30 days, 60 days etc. A resolved problem is measured at the end of an incident. Just know how to reach your service partner if problems arise again. (See item 1)
  3. Know their experience, history and ask for references
    • Technology changes so rapidly; it allows people to join the IT workforce with only a few years’ experience. While this can be a good thing, it can also lead to clients getting billed for more hours than necessary due to the provider “learning on the job”.
    • If you feel the need, ask for a reference. Any professional with more than a year’s worth of experience should be able to cite a great reference.
    • With experience comes a price, the idea of “you get what you pay for” usually remains true, the cheapest provider may not always be the right provider. (See item 2)
  4. Settle on rates upfront and before work begins
    • Too many times, IT service and support companies have a diverse price sheet for hourly or project work. This can be confusing for the end client when the invoice comes in. Find a technology partner with a rate plan you find simple to understand.
    • If you are requesting project based work, such as a phone system upgrade. Make sure all the details and questions are answered within a Scope of Work.
    • Establish payment terms to create a smooth business relationship. No one likes collecting past due invoices in any field.
  5. Always seek out a free consultation or free assessment and ask questions 
    • Any company or individual worth their salt will have no problem visiting for 30 minutes or so about your needs in order to provide the best service possible.
    • If they offer a free assessment, take them up on it. Use what you learn to better your business.
    • Always ask for clarification on things you do not understand, no matter how long it takes. Better to know up front than, again, to be surprised on an invoice. (See item 4)

 

Selfish Plug: How does Sidebar Technology Solutions rate based on these considerations?

Sidebar Technology Solutions, LLC is an Austin-based local technology service company providing IT support and service to small and midsize organizations.  We are a multi-member partnership, fully insured with E&O and general liability insurance.  Some of our team members are involved full-time in the daily Sidebar operations and support, while others provide technical guidance and support as needed.  We strive to offer same day support when possible and if unavailable, we schedule time as soon as possible to fit our client’s needs.

 

Sidebar will never recommend installing software from unknown sources that could open our clients up to monetary and productivity damages.  We are certainly not the $49.95 computer guy/gal and we will never bill you for us to learn on your time.  Our only guarantee is superb customer service and the best possible technology support you have ever had.

 

All of our team members carry 15-18 years’ experience across many disciplines in the technology space.  With roles ranging from end-user support, network routing and switching, voice collaboration and system administration.  Our histories include diverse industries including oil and gas, healthcare, real estate and the legal industry, just to name a few.

 

Sidebar Technology Solutions has one rate for any hourly service, day or night, seven days a week.  Our project work is carefully prepared and crafted to make sure hours are planned and budgeted properly.   We offer traditional IT Support, a.k.a “break/fix” or hourly support.  We also have options to buy hours in bundles to save twenty-five percent off of our standard rate.  We also offer Managed IT Services for those companies looking to form a plan to manage IT costs.  Our only other rate difference is for charitable and non-profit organizations!

 

Sidebar Technology Solutions prides itself in its free consultations.  We want to make sure we are a right fit for you as much as we want you as a customer. We offer two options in Technology Assessments.  One option is a free one-hour assessment. In this free assessment, we will take a high-level overview of your environment and offer tips for improvement or let you know where things look good!  Our paid assessment spans anywhere from one to two days and includes a fully detailed report containing information about your systems. You will have this report to use with whichever technology service company you choose to work with.  We strive to be that company.

Contact Sidebar Technology Solutions today to find out how we are improving IT support for small and midsize companies across Austin and Central Texas.

www.sidebartech.com | 512-710-6998 | [email protected]